About Us:

Restoration Ninjas is a Norfolk, VA based water mitigation and mold remediation service provider. We pride ourselves on providing exceptional customer service with a focus on professionalism, communication, respect, urgency, savings, and right-the-first time. Come join a high-performing team dedicated to providing the very best property remediation/cleanup services available!

We are looking for a team-player, and positive person with a passion to help others to join our operations team! This role is an hourly, full-time position. You will provide jobsite leadership and exceptional customer service, reporting to the Project Manager. Your focus will be working hands-on with the team to resolve our customer’s water, fire, storm and mold problems. The role will afford you opportunities for advancement as the company grows and according to your qualifications. Help us make “Restoration Ninjas” a household name, and the number one service people think to call when disaster strikes!

Benefits:

· Unmatched opportunities to grow

· Paid certifications

· Flexible schedule

· PTO

· Paid holidays

· Consistent work hours.

Job Requirements:

· Climb ladders, work at height and confined spaces

· Follow instructions/procedures and perform basic problem-solving

· Perform all aspects of remediation jobs according to training while providing excellent customer service independently/under limited minimum supervision

· Participate in the on-call rotation schedule as required.

Core Responsibilities:

· Maintain vehicle and equipment in a clean, safe and ready state.

· Report into pre/post job briefings.

· Follow basic operating procedures and complete physical and electronic paperwork, forms, and checklists.

· Interact with customers including explaining job scope with property owner while providing excellent service

· Perform basic calculations, write, monitor and complete jobs using software.

· Setup and breakdown job sites, plan out and clean up water and mold, applying remediation techniques/using tools and instruments

· Assist with planning, coordinating, training, job quoting, etc. as required by senior staff/management.

Qualifications:

· Must have a valid driver's license and pass a motor vehicle record check

· Must pass a criminal background check- No felonies

· Must be able to lift at minimum of 100 lbs

· No experience is necessary to be part of our team, but experience in water restoration industry is a plus.

***Above all we are looking for positive attitudes, motivated people who share our strong desire to help our community and one another. We will teach the rest!

Schedule:

· Monday to Friday- consistent hours between 8:30am - 5pm

· On call

· Overtime

· Weekend availability

Hourly pay: pay is per hour based upon experience with bonus opportunities available.

Restoration Ninjas is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Compensation: $15.00 - $30.00 per hour

The IICRC is the Institute of Inspection Cleaning and Restoration Certification, a non-profit organization for the Inspection, Cleaning, and Restoration Industries. The IICRC, originally named the International Institute of Carpet and Upholstery Cleaning Inc. (IICUC), was founded in 1972 by Ed York. Since starting in 1972, the IICRC has evolved into a global organization with more than 49,000 active Certified Technicians and more than 6,500 Certified Firms around the world.

The IICRC is managed by its Board of Directors, which is composed of 15 industry leaders elected by the IICRC’s Shareholders. The Board of Directors’ function is to represent the various interests of the applicants while leading the direction of the organization. The Board of Directors meets four times per year and is tasked with the responsibility of helping shape future policies of the organization and uphold the standards that help shape the industry.

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