- Competitive compensation
- Stellar Company Culture
- Leadership & Growth Opportunities
- Superior benefits
- Career Building & Progression
- PTO - Paid Time Off
- Holiday Pay
- Travel Opportunities
- Certification Training
- Professional/Personal development
- Dispatch and schedule restoration teams to incoming leads and projects in coordination with management team
- Review and maintain the scheduling software so that appropriate teams are routed accordingly
- Perform fundamental daily administrative tasks to assist the office team
- Perform detailed and accurate data entry
- Receive incoming calls about past services, follow ups on current projects, general inquiries about business and other routine communications
- Document daily project updates from field technicians
- Document & update client database
- Document & Upload field data to Reports
- Collaborate and assist with other departments, as needed
- High school diploma/GED (preferred)
- 1-2 years of customer service and/or office-related experience
- Prior dispatch or scheduling experience preferred(not required)
- Ability to multitask and to remain detail orientated
- Knowledge of building material & science preferred (not required)
- Knowledge of local geographical area is preferred
- Knowledge and use of Microsoft Office Applications (Word, PowerPoint, Excel)
- Ability to cross train into other roles
- Ability to handle high stress situations
- Ability to assist other departments as needed
- Must be knowledgeable in relevant computer applications
Picture yourself here fulfilling your potential.
At SERVPRO®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.
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