All Jobs
All Jobs
Restoration Operations Manager (NC) Stallings_Wichita

Restoration Operations Manager (NC)

Full Time • Stallings_Wichita
We are the nation’s largest ServiceMaster franchise company and we have a location in Charlotte, NC that offers its employees on-the-job training, opportunity for career advancement, while helping people in need.  

Who we are: ServiceMaster DSI provides restoration in Charlotte, NC and surrounding areas. With continued investment in education, the latest tools and technology, and expert training, we are industry leaders in disaster restoration cleaning and is known for the great care we take with clients and employees alike.   

  • Our community-like work environment focuses on providing extensive training to service our clients with the most advanced equipment in the restoration industry.  
  • We believe that engaged and happy employees makes ServiceMaster DSI an amazing place to work where we are always ready to help families and businesses recover from fire and water damage.
       
The Position: We are looking for an Operations Manager. This position is for managing the operational functions of a residential and commercial fire and water clean-up and restoration that include all facets of operational, financial and human resources management. In addition, this Manager position implements and enforces the overall mission and vision of the company. This position is also eligible for annual bonus! 

Ideal candidate will showcase their leadership skills, attention to details and takes ownership of managing operational and analytical accountability with positive attitude.  

      • We offer Health and Wellness Insurance, Paid Vacation Time, and BONUS!

      • We also offer Dental, Vision, Life insurance, along with 401K  

The salary we are offering starts at $60K+, depending on experience and accreditation.

Requirements:   

  • Must have industry experience as a Water Crew Chief or Operations Manager.
  • Must have Good communication skills. 
  • Must have previous branch production, sales, and management experience.  
  • Previous project management experience is highly desired  
  • Must have a valid Drivers License  
  • Reliable transportation  
  • Ability to travel out of town  
  • Able to move and/or lift 50+ lbs.  
  • Pass background check and drug screen  
  • Educational: High School Diploma   
Duties and Responsibilities

•    The Operations Manager is responsible for the coordination and control of branch production operations, ensuring efficient and profitable operations.
•    Engage in the day-to-day running of business to ensure smooth progress including being involved in the hiring, training and development of Technicians and Crew Chief.

•    Assist in onboarding, offboarding and performance management of Team Members. - Develops and coaches assigned team through development planning and goal setting
•    Ensures all customers are satisfied with all services performed and assist Customer Service and Marketing to efficiently resolves all customer complaints.
•    Maintains a strong working relationship with other departments internally and represent DSI professionally with clients, and business partners. 
•    Ensures the necessary equipment is assigned and available to each project.
•    Ensure all employees are productively scheduled and assigned to customer projects according to the need of the customer and the ability of the employee.
•    Ensure the safety of all assigned employees by continuously promoting safety, by maintaining all physical plant and equipment for safety, through enforcement of the company’s written safety program, and by conducting regularly scheduled safety meetings with production personnel. 
•    Together with the Branch Manager, ensure variable expenses (labor and supplies) meet budgeted target percentages.
•    With the Branch Manager, establish weekly production goals for each Crew Chief and Technicians. 
  

 Why Should You Apply?   

  • Competitive compensation with opportunity for overtime  
  • Great Benefits  
  • We work together – openly and cross-functionally because it enables us to build relationships, learning together and win as a team.  
  • We go above and beyond for our clients and you’ll find that we have a dynamic environment where learning and growth opportunities are abundant and hard work and results are awarded.   
  
If you’re looking for a challenging and fulfilling career, be part of the ServiceMaster DSI family.   

Equal Employment Opportunity Employer/Vets Welcome Here! 
Compensation: $60,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

(if you already have a resume on Indeed)

Or apply here.

* required fields

Location
Or
Or

U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

Form CC-305
OMB Control Number 1250-0005
Expires 4/30/2026

Why are you being asked to complete this form?

We are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.

Completing this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor’s Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.

How do you know if you have a disability?

A disability is a condition that substantially limits one or more of your “major life activities.” If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:

  • Alcohol or other substance use disorder (not currently using drugs illegally)
  • Autoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS
  • Blind or low vision
  • Cancer (past or present)
  • Cardiovascular or heart disease
  • Celiac disease
  • Cerebral palsy
  • Deaf or serious difficulty hearing
  • Diabetes
  • Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders
  • Epilepsy or other seizure disorder
  • Gastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome
  • Intellectual or developmental disability
  • Mental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD
  • Missing limbs or partially missing limbs
  • Mobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports
  • Nervous system condition, for example, migraine headaches, Parkinson’s disease, multiple sclerosis (MS)
  • Neurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities
  • Partial or complete paralysis (any cause)
  • Pulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema
  • Short stature (dwarfism)
  • Traumatic brain injury

PUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

If no code provided, add their name instead.
Great Company Culture
Competitive pay
Exciting work that makes real differences in people’s lives
No two days are the same!
ServiceMaster Restoration by DSI 3419 Powered by