SERVPRO of Aberdeen/Holmdel - Job File Coordinator

We are seeking someone with phone etiquette, excellent analytical skills, and who is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Our idea of the ultimate candidate is one who is proactive, is experienced and enjoys providing excellent customer service to both teammates and customers.

Training would take place at our main office, located in Jersey City; approximately 3-6 months.

As a valued SERVPRO® Franchise employee, you will receive a competitive pay rate with opportunity to learn and grow.

Primary Responsibilities

Complete internal job file quality reviews
Must possess strong telephone skills and moderate computer skills
Maintain the job files from start to finish
Follow up with customers via telephone/email
Prepare invoices for billing
Make collection calls, as necessary
Sheduling of on site inspections/jobs
Perform detailed and accurate data entry
Assist other departments, as needed

Position Requirements

Experience in service industry environment a plus
Minimum of 2 years of office-related experience
Possess polite, confident, and excellent customer service skills, including listening and questioning skills
Excellent organizational skills and strong attention to detail
Capability to work in a fast-paced, team-oriented office environment
Proficient in Microsoft Office (i.e., Outlook, Word, Excel)
Must be able to work individually and with others
Ability to maintain focus and stay on task, without direction
Able to successfully complete a background check subject to applicable law
Bilingual a plus
Must have reliable transportation

Hours

40 hours/week, flexible to work overtime when required
9:00 a.m. to 5:00 p.m.

Benefits

Paid vacation/sick time
401K offered after 6 month probationary period

Each SERVPRO® Franchise is Independently Owned and Operated. Revised 02.21

Compensation: $20.00 - $22.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO^®, you can make a positive difference in people’s lives each and every day! We’re seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO^® career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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