Benefits:

401(k)
401(k) matching
Competitive salary
Dental insurance
Health insurance
Paid time off
Vision insurance

Job File Coordinator
Do you gain energy from finishing what you start and from helping teammates cross the finish line?

At SERVPRO Team Wilson our Mission is to develop an exceptional team that restores properties and rebuilds lives. We are committed to stewarding our customers' most valuable investment by making it 'like it never even happened' with excellence, empathy, and dedication. Our Job File Coordinators are the closers and caretakers who turn chaos into order, guiding every fire- and water-loss project to a clean, documented, customer-ready completion or insurance completed job file.

What You’ll Own

Command the File Flow – Track every job from first notice to final audit; keep Work-In-Progress boards current and visible.
Audit & Accuracy Champion – Verify field documentation, estimates, and compliance items so our work passes internal and carrier QC the first time.
Carrier Liaison – Provide timely updates, gather approvals, and anticipate needs so stakeholders feel heard and supported.
Data Guardian – Back up, archive, and report on job files.
Team Backbone – Coordinate with Production, Estimating, and AR to remove obstacles and keep projects moving forward.

You’ll Thrive If You…
Must-Have Skills & Traits

2+ yrs admin, mortgage packet, or insurance claims experience
Razor-sharp attention to detail & organization
Calm, confident communication & follow-up
Master multitasker in a fast-paced office
Quick tech learner (Microsoft 365, Xactimate®, proprietary apps)

High-school diploma/GED, background check, and the willingness to work occasional overtime round out the basics.

What Success Looks Like

Ensure job files pass internal and carrier audits quickly
Crews and estimators consistently call you first because you make their jobs easier.
WIP (Work-In-Progress) turns faster and receivables are released sooner because documentation is flawless.

Why SERVPRO Team Wilson
We live our core values—Honor God • People First • Extreme Ownership • Pursue Excellence • Relentless Execution • Data Wins • Win as a Team—every day. Expect:

Competitive pay
Health, secondary, dental, vision, 401(k)
A mission that genuinely helps families recover from disaster

Picture yourself here fulfilling your potential! Who is SERVPRO Team Wilson?

We are family-owned and operated business that has been serving the restoration needs of our community for many years. As a family, we believe in the importance of hard work, dedication, and treating our clients and employees like members of our own family. These values have helped us become one of the most successful teams in the SERVPRO system, as we strive to exceed our client's expectations and provide our employees with a supportive and rewarding work environment. We take pride in our reputation for excellence and are committed to continuing to deliver the highest level of service to our clients.

All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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