Restoration Mitigation Manager Salem

Restoration Mitigation Manager

Full Time • Salem
Responsive recruiter
Benefits:
  • 401(k)
  • Bonus based on performance
  • Company car
  • Competitive salary
  • Free uniforms
  • Paid time off
  • Training & development
Do you love helping people through difficult situations?

Then don’t miss your chance to join our Team as Restoration Mitigation Manager. In this position, you will be making a difference each and every day. We have a sincere drive toward the goal of helping make fire and water damage “Like it never even happened”!
Our Team is seeking someone who is comfortable working hard in challenging situations, enjoys meeting new people, has excellent communication skills, enjoys supervising others, and is a serious multi-tasker. If you are self-motivated and have superb interpersonal skills, then you’ll thrive in this work environment. Are you highly dependable and super-excited about routinely exceeding expectations? Then you may be our perfect hero!
As a valued employee, you will receive a competitive pay rate, with opportunity to learn and grow. ( 401k match, health insurance, PTO, paid holidays, paid training)
 
Job Description: 

Manage production crews and jobs according to SERVPRO® procedures. Assign and coordinate jobs with crews, supervise job scheduling, coordinate requirements for the job, complete job files, supervise production and monitor jobs from start to finish. Provide and communicate clear and accurate pretesting, scoping of services, and job estimates. Communicate and establish rapport with commercial, insurance, and residential customers.
Responsibilities: 

  • Oversee Franchise processes relating to customers and take care of customer needs
  • Monitor and follow up on all assigned jobs ensuring customer needs are met
  • Keep Operations Manager, General Manager, or Owner updated on production, as appropriate
  • Manage relationships with centers of influence (COIs)
  • Resolve problems quickly as they arise
  • Perform production work as needed
  • Oversee scheduling of jobs, resources, and crews following SERVPRO® Franchise production guidelines
  • Manage job file documentation, job profitability, and efficiencies
  • Train, manage, and recruit production personnel
  • Create and/or review job scopes and ensure accuracy and clarity
  • Review all job paperwork (scope, estimate, job diary, and work orders) to ensure staff is ready to do the job efficiently
Qualifications:

  • Effective written and oral communication
  • Experience in cleaning/restoration preferred
  • High school diploma/GED
  • IICRC certifications preferred
  • Ability to travel locally and out of state when necessary
  • Ability to successfully complete a background check subject to applicable law
Physical and Work Environment Requirements:

  • Ability to regularly lift 50 pounds and ability to lift up to 100 pounds with assistance
  • Exposure to chemicals
  • Walking and standing for long periods of time, driving, sitting, climbing,
  • Ability to climb ladders and work at ceiling heights
  • Ability to work in tight spaces (e.g., crawls spaces under buildings)
  • Repetitive pushing/pulling/lifting/carrying objects
 
All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Industries, Inc., the Franchisor, in any manner whatsoever.

 
 
Compensation: $50,000.00 - $60,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





All employees of a SERVPRO® Franchise are hired by, employed by, and under the sole supervision and control of an independently owned and operated SERVPRO® Franchise. SERVPRO® Franchise employees are not employed by, jointly employed by, agents of, or under the supervision or control of Servpro Franchisor, LLC, in any manner whatsoever.

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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

WHY CONSIDER A CAREER WITH SERVPRO?

Career Development
Service to the Community
Being Part of a Team
Stability & Growth